Elevate your career with Pirate Cove Marina as a full-time Service Manager, where your leadership can make a real difference. This role focuses on administrative excellence and superior customer interactions.
As a Service Manager, you will be the driving force behind the service department's operations, coordinating tasks among service advisors and technicians. Your focus will be on appointment management, customer satisfaction, and team support. Extensive experience in mechanical services and strong administrative skills will be pivotal to your role.
Key Responsibilities:
• Coordinate daily service operations and team activities
• Ensure effective communication with clients regarding service status
• Audit client repair orders for thoroughness and correctness
• Oversee the scheduling and maintenance of onsite service
• Manage department dashboards and operational records
Requirements:
• Relevant mechanical knowledge or repair experience necessary
• Exceptional communication abilities in English; French is advantageous
• Proficient in Microsoft Office and industry-specific software
• Solid problem-solving skills and patience in conflict resolution
• Ability to lift weights up to 50 lbs
Drive excellence in service operations with Pirate Cove Marina’s dedicated team.
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📌 Full-Time Service Manager Position (Ontario)
🏢 Formulafordlincoln
📍 Ontario
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