Step into a Full-Time Customer Service Manager role at Longo's, where your passion for food and commitment to top-tier customer service will inspire your team. Drive excellence in a rapid-paced retail environment.

As the Customer Service Manager, you will be at the forefront of coordinating operations and mentoring your team. This leadership position requires a minimum of 2 years in a management role, emphasizing a strong dedication to service quality and team development. You'll implement strategies to enhance operational efficiency while ensuring compliance with safety standards.

Key Responsibilities:
• Hire, lead, and train Team Members effectively
• Address and resolve customer and team challenges




• Maintain high standards in merchandising and operations
• Uphold company policies regarding health and safety
• Adapt to local market conditions and competitor actions

Requirements:
• At least 2 years of management experience in customer service
• Strong computer proficiency and learning agility
• Knowledge of Food Safety and Employment Standards
• Ability to communicate and coach effectively
• Creative flair for designing attractive displays

Your leadership will shape the customer experience at Longo's!
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📌 Leadership Role in Customer Service (Ontario)
🏢 Longo
📍 Ontario