Excel as a Customer Service Team Supervisor in an in office position. Your leadership will be vital in ensuring high service quality while nurturing your team's development.

This role is suited for individuals with 1-2 years of supervisory experience in customer service. You will oversee work schedules, train staff, and ensure compliance with company policies. Your responsibilities include performance evaluation and maintaining the accuracy of the team's output while performing similar duties as your team members.

Key Responsibilities:
• Organize and establish work schedules efficiently
• Verify the accuracy of completed tasks
• Train staff in safety and operational protocols
• Submit detailed performance reports regularly
• Conduct performance reviews to support staff growth

Requirements:
• 1 year of experience in a supervisory role
• Education: College/CEGEP required
• On-site work is mandatory, with no remote options
• Experience in customer service essential
• Must be capable of leading and training staff

Drive your team's success through effective supervision and training in customer service.
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📌 Customer Service Team Supervisor Position (Ontario)
🏢 Maple Supply Chain Management
📍 Ontario