Wepoint is hiring a Service Desk Analyst to focus on Windows 11 deployment while supporting user data migration and IT asset management. Flexibility in work model is included. As a Service Desk Analyst, you will utilize your IT support experience to manage device deployments effectively.

The role demands a minimum of four years delivering IT services and at least three years involved in workstation refresh projects. You will ensure seamless onboarding and compliance with device deployment standards. Key Responsibilities:

- Prepare and deploy Windows 11 laptops for users
- Execute user data migration and backup activities
- Update and maintain asset inventory in ServiceNow
- Provide remote and onsite support to users
- Validate security compliance for all devices Requirements:
- Degree or diploma in Information Technology needed
- Four years of proven IT support experience required
- Three years engaged in hardware lifecycle activities
- Familiarity with Microsoft technology tools essential
- Knowledge of compliance and patch management practices Join Wepoint and apply your skills in a supportive setting committed to excellence.

📌 Service Desk Role: Windows 11 Deployment (Montreal)
🏢 CA003 WEPOINT Canada Innovation
📍 Montreal