Step into a pivotal role as a ServiceNow Manager at Ledcor, overseeing the ServiceNow practice within the Enterprise Service Enablement portfolio. Lead a team, ensuring platform growth and performance. Ledcor is on the hunt for a ServiceNow Manager to enhance its operational effectiveness.

The ideal candidate will expertly manage a distributed team while providing architectural guidance and overseeing service delivery performance. Successfully blending strategic initiatives with operational tasks is crucial for fostering continuous improvement and stakeholder satisfaction. Key Responsibilities:

- Foster a high-performance culture among ServiceNow professionals
- Track key service metrics and delivery outcomes
- Own the ServiceNow roadmap and feature adoption




- Support platform modernization and capability enhancements
- Ensure best practice alignment in solution designs Requirements:
- 5+ years managing technical teams impacting service maturity
- 5 - 10+ years with ServiceNow capabilities including Service Portal
- Robust leadership, coaching, and stakeholder engagement skills
- ServiceNow certifications and ITIL v4 Foundation preferred
- Understanding of enterprise architecture principles Lead the evolution of ServiceNow at Ledcor by driving strategic growth and delivering successful platform solutions.

📌 ServiceNow Manager with Ledcor Group (Kelowna)
🏢 Ledcor Group
📍 Kelowna