Advance your career with National Bank Trust as a Senior Relationship Manager in Fund Services, focusing on building strategic client partnerships. This hybrid role highlights your expertise in client servicing and governance. You will oversee client relationships for key investment fund managers in Ontario and Western Canada.

Your primary responsibilities include managing service delivery, driving client expectations, and leading onboarding initiatives. You'll also monitor performance through SLAs and KPIs while ensuring efficient operations. Key Responsibilities:

- Build and maintain robust client relationships
- Oversee onboarding and complex transitions
- Conduct strategic service governance reviews
- Manage escalations and alignment with clients
- Recommend enhancements to improve service outcomes Requirements:
- Bachelor’s degree with 8 years of financial services experience
- Expertise in client relationship management
- Knowledge of fund servicing and governance
- Ability to lead teams and provide training
- Proficiency in managing SLAs and KPIs Enhance your professional impact and contribute to client success at National Bank Trust.

📌 Strategic Senior Relationship Manager Role (Montreal)
🏢 National Bank of Canada
📍 Montreal