Join Altasciences as a Supervisor for Call Center Operations in Montreal, Quebec, managing recruitment teams with a focus on clinical trial compliance and customer satisfaction. Ensure high-quality service to all stakeholders. In this key role, you will be responsible for supervising recruitment activities and team management.

With a minimum of three years in a supervisory role, you will coordinate training and support the recruitment process, all while adhering to rigorous clinical guidelines. Key Responsibilities:

- Direct recruitment team activities and oversee performance reviews
- Manage training for study-specific procedures and compliance
- Maintain a high level of customer service in operations
- Engage with sponsors and address any recruitment issues
- Ensure all documentation complies with study protocols Requirements:
- High School diploma or GED; college education preferred
- 5 years of relevant experience with 3 years supervisory
- Bilingual proficiency in English and French
- Excellent written and verbal communication skills
- Robust organizational skills to manage priorities Lead Altasciences' Call Center Operations to ensure exceptional recruitment processes in Montreal.

📌 Supervisor for Call Center Operations (Montreal)
🏢 Altasciences
📍 Montreal