Drive customer service excellence as Field Service Supervisor at Toromont Cat in Thunder Bay. This role focuses on leading a skilled team while ensuring efficiency and compliance daily. As a permanent, full time member of Toromont Cat, you will engage with customers and streamline service operations.

Your focus on safety, training, and performance will ensure a satisfied customer base and a motivated team. Collaborate across departments to elevate service levels while managing off-site workforce effectively. Key Responsibilities:

- Model health and safety policies in field operations
- Provide exceptional service as the primary contact for requests
- Evaluate and improve team performance consistently
- Review and prepare quotes and invoices for clients
- Address service issues promptly to enhance satisfaction Requirements:
- Required post-secondary education
- Minimum of 5 years in a service leadership capacity
- Strong understanding of financial aspects of service orders
- Excellent coaching abilities and customer engagement skills
- Experience managing field service operations Enhance your leadership and service expertise at Toromont Cat in Thunder Bay.

📌 Supervisor of Field Services at Toromont Cat (Northeastern Ontario)
🏢 Toromont CAT
📍 Northeastern Ontario