Elevate your career at Tangerine as a Manager of Everyday Banking in Moncton, Recent Brunswick. Focus on team leadership and driving exceptional client satisfaction in a digital banking environment. As a Manager, you'll oversee service and sales strategies that align with Tangerine's innovative approach to banking.
You will lead a passionate team, ensuring they achieve sales targets while nurturing a culture of collaboration and support. This includes hands-on coaching and handling complex client interactions to foster a positive work environment. Key Responsibilities:
- Lead a team to enhance customer experience through service
- Coach Associates to drive sales and productivity
- Provide monthly sales forecasts to leadership
- Support team with technical and procedural knowledge
- Ensure compliance with Tangerine's operational policies Requirements:
- Degree or equivalent experience and 3-5 years in banking
- 2+ years of leadership experience in customer service
- Knowledge of Tangerine's policies preferred
- Proven ability to motivate teams
- French/English proficiency is an asset Join Tangerine to redefine what a banking manager can achieve in contemporary financial services.