Support IFS’s global teams as a Temporary IT Support Analyst with a focus on remote user assistance. This role drives innovation from Eastern Canada during European business hours. This contract position embraces IT support across various platforms, emphasizing device management and user interactions. You will engage in continuous learning while contributing to automation and AI-driven improvements in IT operations. Key Responsibilities:

- Provide top-tier support for various operating systems
- Collaborate with users to troubleshoot and resolve issues
- Provision and manage user accounts on relevant platforms
- Conduct monitoring and response to IT incidents
- Facilitate process improvements via documentation and knowledge sharing Requirements:
- Experience supporting operating systems and applications
- Knowledge of IT administrative practices in Microsoft systems
- Ability to communicate effectively with global users
- Experience in scripting for task automation
- Educational qualification in IT or a related field preferred Elevate IT user support and bring solutions to life at IFS while working in a collaborative remote setting.

📌 Temporary IT Support Analyst Remote Position (Canada)
🏢 IFS
📍 Canada