Become an Associate Client Support Specialist at Notified in Toronto, Canada, where you will engage clients and support their investor relations and public relations needs effectively. Enjoy a role that offers both in-person collaboration and remote flexibility. This position is part of the global client support team dedicated to delivering high-quality service and ensuring client satisfaction by meeting service level agreements and key performance indicators.
With your background in client-facing roles, you will assist clients daily and play a crucial role in resolving both simple and complex inquiries. Building strong relationships with clients will be your focus. Key Responsibilities:
- Maintain productive relationships with clients daily
- Assist clients with business and system requirement definitions
- Help resolve basic production support issues
- Meet service level agreements and performance indicators
- Communicate client's needs to operational teams effectively Requirements:
- Bachelor's degree or equivalent experience necessary
- Minimum 1 year in client-facing support roles
- Excellent communication via phone and chat
- Effective in troubleshooting support issues
- Solid organization and team-oriented mindset Join Notified and leverage your skills to make an impact in client support in Toronto.
📌 Toronto Associate Client Support Specialist
🏢 Notified
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.