Join Vialto as a Customer Service Specialist and enhance client experience for Canadian and US tax inquiries in a hybrid workplace. Engage clients with effective communication and timely solutions.

This full-time contract position spans 3-6 months, beginning January 2027, with the potential for extension. Your role will encompass a variety of tasks, including liaising with various teams and managing client expectations. You will leverage your technology skills in MS Office and Google Suite while contributing to a cooperative and inclusive work culture.

Key Responsibilities: • Serve as the first point of contact for clients • Liaise between VVVN and local offices for coordination • Triage and respond to incoming queries effectively • Escalate issues to local office team when necessary • Monitor compliance with service level agreements

Requirements: • Proven experience in customer service • Strong tech skills including MS Office • Excellent written and verbal communication • Ability to work under pressure effectively • Willingness to adapt to a flexible schedule

Bring your expertise to Vialto and foster strong client relations in global mobility services.

📌 Vialto Tax Customer Service Role (Winnipeg)
🏢 Socket.dev
📍 Winnipeg