Join Indigo as the Customer Experience Manager in the Edmonton area, where leadership meets innovation. Drive store performance, foster a high-engagement culture, and ensure exceptional customer interactions.
This full-time position focuses on overseeing omni-business results while enhancing customer experiences. You'll be responsible for inspiring a team to deeply understand customer needs and connect them with Indigo’s offerings. Continuous improvement through data analysis is key, as is the commitment to a supportive environment encouraging growth and development.
Key Responsibilities:
• Lead the team in providing tailored customer service • Develop actionable plans to improve sales performance • Advocate for a technology-driven shopping experience • Organize events and local community initiatives • Ensure health and safety compliance in the store
Requirements: • 2-3 years in retail management • Ability to inspire and develop team members • Flexibility to work evenings and weekends • Must be able to lift medium to large items • College degree or relevant experience is a plus
Leverage your skills in customer engagement and team management to create joy in every shopping experience at Indigo. #J-18808-Ljbffr