This position is responsible for direct customer service to all customers, internal and external. You thrive in a fast-paced environment, enjoy interacting with the public, an independent worker but also team oriented. This is a full time position (37.5-39 hours/week), We are open 7 days a week.

Responsibilities

- Answer telephone lines in a professional and timely manner, addressing customer inquiries or connecting them with the proper associate.
- Receiving payments from customers and completing daily cash reports and bank deposits.
- Respond to customer inquiries at the reception desk and offer solutions in a courteous and polite manner.
- Preparing paperwork for customer pickups and deliveries maintaining proper schedules and maintaining deadlines.
- Communicating with customers prior to deliveries and verifying their information.
- Work in different databases to complete tasks and input data.




- Working with other departments with the customers’ needs in mind.
- Time management and attention to detail is a must.

Job Requirements:

- Team oriented but also able to work independently
- 2-3 years experience in a customer service role
- Ability to prioritize tasks and maintain organization
- Attention to detail
- Exceptional communication skills, both written and verbal
- Proficient with computers, data entry and Microsoft office programs
- High school diploma or equivalent

Job Types: Permanent, Full-time

Pay: From $17.25 per hour

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- In office parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Experience:

- Customer service: 3 years (required)

Work Location: In person

📌 Customer Service Representative (Full-time) (Canada)
🏢 Leons Furniture and Appliances
📍 Canada