Full-Time Medical Office Assistant (MOA)

Clarington Medical Clinic — Newcastle, Ontario

Preferred start date: October 5, 2026

Clarington Medical Clinic is looking for a Full-Time Medical Office Assistant (MOA) to join our growing family medicine team in Newcastle.

We are looking to fill this position on a short timeline, with a preferred start date of October 5, 2026. Candidates who are available to start earlier are encouraged to apply so that training and onboarding can begin as soon as possible.

Position Details

Position: Full-Time Medical Office Assistant
Location: C-50 Mill St North, Newcastle, Ontario
Compensation: $19–$22/hour, depending on experience and qualifications
Start date: October 5, 2026 preferred
Schedule: Full-time, weekdays
Evenings: None
Weekends: None

Convenient Location

Our clinic is located in Newcastle just off the 401, approximately a 30-minute drive from Pickering

About the Clinic

Clarington Medical Clinic is a family medicine clinic focused on providing comprehensive, patient-centred care while building a supportive and collaborative team.

Our current team consists of:

- 4 Family Physicians
- 1 Clinic Manager/MOA
- 1 Registered Practical Nurse (RPN)

Our mission is to improve the health and lives of the people in our community through exceptional care, meaningful relationships, empowered teams, and a commitment to getting better.

We aim to create a workplace where people enjoy coming to work, feel supported by their colleagues, and can learn and contribute. We continually look for ways to simplify workflows, use technology thoughtfully, and improve how we deliver care.

The Role

Responsibilities include and are not limited to:

- Patient reception and check-in/check-out
- Answering phones and responding to patient inquiries
- Appointment scheduling and coordination
- Processing referrals and tracking outstanding referrals
- Prescription renewal workflows




- Managing incoming and outgoing faxes
- Scanning and organizing medical documents
- EMR inbox and administrative task management
- Processing forms and other medical documentation
- Communicating information to patients
- Communicating with pharmacies, specialists and other healthcare providers
- Maintaining accurate patient records
- Supporting physicians and the RPN with day-to-day clinical workflows
- Participating in workflow improvement and other duties as required

Experience & Qualifications

Preferred

- Previous experience as a Medical Office Assistant, particularly in family medicine or primary care
- PS Suite experience
- Familiarity with EMR-based workflows
- Robust organizational and communication skills
- Excellent attention to detail
- Ability to multitask and prioritize
- Comfortable working independently while being an active member of a team
- Professional, friendly and compassionate approach to patient interactions
- Comfortable learning new technology and workflows

Injection Training

- Experience with injections or completion of an injection course is preferred.
- However, we are also interested in candidates who are motivated to learn and willing to complete an injection course.
- We value initiative, curiosity and a willingness to develop new skills.

Who We're Looking For

We're looking for someone who is:

Reliable. Organized. Friendly. Team-oriented.

You should enjoy working with people, take pride in doing things well, and be a team player.

You don't need to know everything on day one.



We are looking for someone who is motivated to learn, improve and grow with the clinic.

If you have PS Suite experience and previous family medicine experience, that's an asset. If you're newer to primary care but bring the right attitude, organizational skills and willingness to learn, we'd also like to hear from you.

Why Join Us?

At Clarington Medical Clinic, we believe that excellent patient care starts with a great team and a positive work environment.

Our values in practice

- Exceptional Care — Put the whole person first and provide thoughtful, patient-centred care.
- Relationships That Last — Build trust with our patients, colleagues, and community.
- One Team — Communicate openly, collaborate, and support one another.
- Make Things Simple — Reduce unnecessary complexity and look for better ways to work.
- Better, Every Day — Keep learning, improving, and looking for better ways to do things.
- Empower People — Give patients and staff the support and opportunity to thrive.
- Find the Joy — Do meaningful work while creating a positive workplace where people enjoy working together.

What you'll find here

- A full-time, stable position
- No evenings or weekends
- A supportive and collaborative team
- A positive workplace culture
- Opportunities to learn new clinical and administrative skills
- Exposure to modern EMR and technology-enabled workflows
- A workplace focused on continuous improvement
- A team that values both high-quality patient care and quality of work life

Take great care. Build relationships. Make things simple. Keep getting better. Do it together. Enjoy the journey.

Interested in joining our team?

If our philosophy resonates with you and you are looking for a rewarding role in a supportive family medicine environment, we encourage you to apply.

Pay: $19.00-$22.00 per hour

Work Location: In person

📌 Medical Office Assistant (Canada)
🏢 Clarington Medical Clinic
📍 Canada