Job Overview

Role Title: Operations Officer

Location: Scarborough, ON
Work Arrangement: Hybrid – 3 days in office initially, moving to 4 days in office eventually
Schedule: Monday to Friday, 8:00 AM – 4:00 PM
Contract Duration: 6 months
Conversion/Extension: Possible

About the Role

We are seeking a detail-oriented Operations Officer to support a back-office operations team within the banking and insurance environment. The successful candidate will be responsible for data entry, document management, reconciliation, claims support, and coordinating with internal stakeholders and vendor portals.

This is a 100% back-office position with no telephone-based responsibilities.

Key Responsibilities

- Support salvage recovery activities and assist with claims-related tasks and projects.
- Perform accurate and timely data entry.
- Access and work with relevant ministry portals.
- Perform reconciliation activities and resolve discrepancies as required.
- Upload and manage documents through vendor portals.
- Assist with various administrative and operational tasks.
- Ensure assigned activities and deliverables are completed accurately and within required timelines.
- Maintain a high level of attention to detail when handling operational documentation and customer-related information.
- Collaborate with internal teams to support day-to-day operational requirements.

Candidate Requirements

Must-Have Skills

- Strong written and verbal communication skills.
- Proficiency with MSs Office, particularly:
- Excel
- Outlook
- Strong attention to detail and accuracy.
- Ability to work effectively in a team setting.
- Ability to meet SLAs, deadlines, and operational deliverables.





Nice-to-Have Skills

- Basic knowledge of AI tools such as MS Copilot.
- Previous experience in the insurance industry, particularly motor insurance.
- Experience with reconciliation.
- Basic data analytics experience.
- Office administration experience.
- Experience working with vendors or vendor portals.

Education & Experience

- High school diploma required; post-secondary education is an asset.
- 0–2 years of overall work experience.
- Office administration or operations experience is preferred.
- Experience working with vendors is an asset.
- Previous banking or insurance experience is an advantage.

About Dexian: Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Thanks and Regards,
#BP

Pay: $20.00-$21.00 per hour

Work Location: Hybrid remote in Scarborough, ON

📌 Operations Administrator #1018656 (Canada)
🏢 Dexian
📍 Canada