Vickar Ford is accepting resumes for an Automotive Warranty Administrator; experience preferred. Their key role is the detailed and accurate preparation, recording and submittal of warranty claims to the manufacturer and/or supplier; and reconciliation of them accordingly.
Essential Duties
- Timely processing of warranty claims
- Verifies criteria required by manufacturer or supplier
- Processes all warranty paperwork, ensuring full and accurate documentation
- Reconciles all warranty receivables with payments through the appropriate accounting schedule
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims
- Tracks warranty parts
- Arranges for parts to be shipped to the manufacturer, supplier or to be scrapped
- Communicates with Service Advisors, Technicians and outside parties to resolve warranty issues
- Files and maintains all service records as required by the warrantor
- Keeps informed of all manufacturer recalls and bulletins
- Assists with any clerical needs as directed by the Service Manager
- Maintains a professional space and a neat work area
- Conforms with Manitoba and worksite safety regulations including proper use of PPE (eg hearing protection)
Qualifications
- Previous experience in automotive Service Dept is preferred
- Exceptional organization and attention to detail are required
- Strong verbal and written communications
- Must work effectively during periods of high workload
- Maintain current product and technical knowledge
Benefits
- Competitive earnings
- Group perks
- Active, established business presence
- Vickar Auto Group builds careers!
Vickar Auto Group, “Where Customers Send Their Friends”.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care