Become a pivotal force in client care with ParaMed as a Customer Service Coordinator in Kitchener, Ontario. This dynamic role requires superior customer service skills to connect clients with their care needs quickly and effectively. In this position, you will work closely with the Operations Manager to serve as the main contact for clients.

It’s essential to demonstrate compassion, professionalism, and the ability to manage stressful situations. You have the flexibility to choose between part-time overnight or full-time day shifts, helping create a supportive workplace for clients. Key Responsibilities:

- Answer and manage incoming client inquiries
- Triaging calls to appropriate departments
- Providing tailored assistance to client needs
- Demonstrating compassion in every interaction
- Ensuring customer satisfaction through effective service Requirements:
- Minimum one year of administrative experience
- Proficient with Microsoft Office
- Strong oral and written communication skills
- Post-secondary education beneficial
- Commitment to public service and client care Engage with clients and help elevate their care experience at ParaMed!

📌 Customer Service Coordinator in Kitchener
🏢 ParaMed
📍 Kitchener