At iPartner, we specialize in staffing long-term care and senior homes, ensuring they have top-tier professionals to provide quality care. We are seeking a Customer Service Representative to visit our partner homes, identify new staffing opportunities, and coordinate meetings for our Regional Head.
Key Responsibilities:
1. Client Visits – Visit long-term care and senior homes to maintain relationships and assess staffing needs.
2. Opportunity Identification – Engage with key decision-makers to discover new hiring opportunities.
3. Appointment Scheduling – Set up and attend meetings with the Regional Head, ensuring seamless follow-ups.
4. Customer Service – Provide exceptional support, ensuring client satisfaction and retention.
5. Record Keeping – Maintain detailed records of visits, opportunities, and follow-ups.
Qualifications & Requirements:
- Customer service experience preferred (staffing, healthcare, or sales background is a plus).
- Solid communication and relationship-building skills to connect with clients effectively.
- Must have a car, laptop, internet access, and a smartphone for work-related tasks.
- Self-motivated and proactive with the ability to work independently and travel within the assigned region.
- Organized and detail-oriented, ensuring smooth client interactions and follow-ups.
Why Join iPartner?
- Competitive compensation with travel allowance.
- Growth opportunities within a dynamic and expanding company.
- Meaningful work — helping long-term care homes secure the best staffing solutions.
If you’re a people-oriented, proactive professional who enjoys meeting new clients and making a difference in the healthcare staffing industry, we’d love to hear from you!