Position : Head of Quality, Quality Manager, Regional Quality Manager Location : Toronto based, can consider some hybrid working. Role will cover the whole of the USA and Canada and will require regular travel to customers, suppliers and partners Team Size : Currently two - one quality engineer and one quality inspector. This is expected to grow significantly over the coming months Working Language : Fluent written and spoken English is essential.

Any Spanish or French language skills may be beneficial but are not a requirement Standards :

- AS9110 (MROs)
- AS9120 (stockists & distributors)
- AS9101 (auditors) Remit - Manage all aspects of quality and compliance with the AS9100 suite, ISO9001, FAA, EASA, and specific customer requirements - Manage all audit requirements including supplier audits - Lead on non-conformance investigations,



conducting root cause analysis to identify issues and provide effective solutions - Manage all quality documentation to ensure compliance with all relevant requirements and bodies - Provide quality metric measurement data to the board - Assist with customer training and on-boarding - Assist with supplier / partner onboarding and compliance About You - Strong experience in a Senior Quality position in aerospace, aviation, precision engineering or very similar is essential - An in-depth knowledge of, and experience of working with the AS9100 suite of standards is essential - Knowledge of FAA and EASA regulations is extremely beneficial - Experience conducting root cause analysis (8d, 5 whys / 6 whys, FMEA, fishbone etc) and corrective action management - Excellent communication skills written and spoken - Proactive, solutions-focused, and able to work independently while supporting cross-functional initiatives.
- Ability to read and understand technical data including drawings and specifications, etc - Must be computer literate and familiar with Microsoft Outlook, Word, MS Office.
- Numeracy and literacy skills are essential ; this role will require a high degree of attention to detail - Analytical and problem-solving skills - Solid commercial awareness and customer service ethics - Able to travel frequently throughout the USA and Canada on a relatively regular basis, and further afield internationally when required (not frequent)

📌 Head of Quality (Toronto)
🏢 Nicholas Associates
📍 Toronto