Starport is hiring a Client Accounts Director in Toronto to enhance client strategies and manage account relations effectively. This position blends in-office work with remote flexibility. This strategic role involves guiding multiple client relationships and driving IT budget planning while leading a skilled team of IT Support Technicians.

Your focus will be on proactive account management, ensuring best practices, and mentoring your team to deliver outstanding client solutions. You will play a significant role in both client satisfaction and team dynamics. Key Responsibilities:

- Strategically manage client budgets and IT roadmaps
- Lead communications for high-priority client projects
- Develop and conduct strategic scorecard reviews
- Position valuable solutions to enhance retention
- Collaborate with finance to optimize account management Requirements:
- At least 5 years in a comparable IT leadership role
- Robust knowledge of IT solutions and tools
- Experience preparing strategic reviews and proposals
- Proficiency in CRM systems like ConnectWise
- Excellent English proficiency, written and spoken Drive impactful IT solutions and build client trust at Starport while leading a dedicated team.

📌 Hybrid Client Accounts Director Role (Toronto)
🏢 Starport Managed Services
📍 Toronto