Elevate your career at ROOTS as a Team Lead focused on team motivation and customer satisfaction. Play a key role in achieving store goals and enhancing the overall shopping experience. As a Team Lead, you will report to the Store Manager and support both the Store and Assistant Managers.

With a minimum of one year’s experience in retail apparel, you will help cultivate a customer-obsessed culture. This position integrates management tasks, training, and daily operations to ensure efficiency and excellence in service delivery. Key Responsibilities:

- Encourage associates and foster a selling culture
- Partner with management to implement effective operational plans
- Handle POS management and banking duties
- Coach and train team members on service fundamentals
- Ensure ad hoc tasks are delegated effectively Requirements:
- 1+ years in a retail clothing or luxury setting
- Capable of leading and inspiring peers
- Robust organizational skills and problem-solving mindset
- Committed to enhancing the customer journey
- Flexibility with scheduling required Drive the ROOTS mission of exceptional service and loyalty through effective leadership.

📌 Team Lead Opportunity with ROOTS (Calgary)
🏢 Roots
📍 Calgary