Join TELUS as a Manager of Community and Service Excellence in Surrey, BC, and spearhead a top-notch technician team. Focus on sales optimization and customer satisfaction while nurturing community connections. As a full time Manager, you'll guide a proficient team of 15-20 technicians, driving both service excellence and revenue growth. You will inspire your team to engage in sales opportunities while ensuring a seamless customer experience.

Your role is pivotal in building lasting local partnerships to enhance TELUS' presence. Key Responsibilities:

- Coach and motivate a high-performing technician team
- Drive revenue through effective sales strategies
- Manage operational workflow and customer issue resolution
- Track performance metrics and customer insights
- Coordinate efforts with dispatch and other teams Requirements:
- At least 5 years in telecommunications or relevant fields
- Proven leadership in managing technical operations
- Strong analytical and decision-making skills
- Exceptional organizational and communication skills
- Proficient in English for communication and navigation Bring your leadership and strategic talents to TELUS to create exceptional customer experiences and strengthen community ties.

📌 Technician Team Manager at TELUS (Surrey)
🏢 Intello Technologies
📍 Surrey