At Manulife John Hancock, we believe in investing in the future – starting with you. OurNational Education Specialist Co-opis your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.
As part of Group Retirement Solutions (GRS), the mandate of the National Education Team is to engage plan members in participating in their group retirement program. We create education and communication materials to prompt members to act and make decisions.
Reporting to the Manager, Member Education, you will support the development and delivery of effective member education materials to engage plan members and grow plan members’ assets in their group retirement plans.
Position Responsibilities:
Administration:
- Create enrollment and other member communication materials in a range of formats.
- Enter descriptions of plan benefits and other data in Manulife’s systems.
- Review materials for accuracy and readability to ensure quality and usability.
- Identify discrepancies between documents.
- Coordinate the translation of materials when required.
- Ensure enrollment and other communication materials receive all required approvals and are ready for distribution to plan members.
- Manage multiple projects simultaneously while meeting deadlines and quality expectations.
- Other duties as assigned.
Project Management:
- Manage a significant number of tasks to deliver results on time and accurately.
- Track productivity and report on progress as requested.
- Build and maintain a database of well written, transparent, and accurate content for plan member communication pieces ensuring key messages are incorporated.
Relationship management:
- Consult and collaborate with multiple internal contacts to ensure the accuracy of material and obtain approval.
- Support the National Education Specialists on the development and execution of the member education deliverables.
Required Qualifications:
- Currentlypursuing an undergraduate degree in marketing, communications, business studies, or a related discipline.
- Previous project management experience or business experience in insurance or retirement savings an asset.
- Proven ability to spot inconsistencies, question data, and work with others to resolve questions.
- Ability to work independently and as part of a team.
- This role requires a high proficiency in written and spoken English, proficiency in written French an asset.
- Desire to learn and develop.
- Strong Customer Service orientation with a focus on service excellence.
- Strong time management skills with ability to multitask.
- Proven attention to detail.
- Ability to manage a large work volume.
- Positive attitude and flexibility to adapt to changing projects and timelines.
- Strong oral and written communication skills.
When you join our team:
- We’llempower you to learn and grow the career you want.
- We’llrecognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team,we’llsupport you in shaping the future you want to see.
- As part of our co-op program, you will gainearly accessto Manulife John Hancock’s premier early talent program, GRO,
tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.
Salary range is expected to be between
$40,950.00 CAD - $56,550.00 CAD The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work-term.
關於宏利和恒康
宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽https://www.manulifeim.com/institutional/tw/en。
宏利是平等機會僱主
在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。
我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡
[email protected]。
Working Arrangement
混合式
📌 Winter Co-op 2027 - National Education Specialist II (Waterloo)
🏢 Manulife Financial
📍 Waterloo