Elevate client experiences as a Client Service Representative at Federated Insurance. Work flexibly in a hybrid model while managing inquiries and supporting our sales agents.

As a crucial member of the Federated team, you'll be responsible for providing outstanding service to our clients and internal partners. This role requires at least 2 years of experience in insurance or customer service, strong communication skills, and the ability to juggle multiple tasks effectively in a dynamic environment.

Key Responsibilities:

- Manage phone interactions and deliver superb client service
- Clearly communicate with both clients and coworkers
- Efficiently multitask across various systems and responsibilities
- Keep organized in a fast-paced office
- Adapt promptly to shifting priorities and deadlines

Requirements:

- Current OTL or Level 1 RIBO license required
- Minimum 2 years in customer service or insurance
- Strong communication skills essential
- Competency in Microsoft Office necessary
- Team-oriented and team-first attitude

Bring your customer service skills to the forefront with Federated Insurance as a dedicated Client Service Representative.

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📌 Client Service Representative Contract Position (Mississauga)
🏢 Kibbi Technologies
📍 Mississauga