Step into the role of Control Supervisor at Concord Security, a leader in shopping centre safety! This position focuses on communication, leadership, and crisis management within a busy environment.

As part of our team, you will supervise the control room while ensuring the effectiveness of safety measures. Your experience in the security sector and robust decision-making skills will help you navigate complex situations. You will engage with a variety of stakeholders, fostering collaboration and trust across teams.

Key Responsibilities:

- Deliver superior customer service in dynamic situations
- Oversee CCTV and emergency response protocols
- Generate clear reports on incidents and day-to-day activities
- De-escalate crises and provide necessary support
- Communicate effectively with teams and emergency contacts

Requirements:

- Three years of experience in security
- One-year minimum in dispatch or control officer role
- Preferred supervisory experience
- Strong communication skills
- Familiarity with Avigilon and similar software

Lead with confidence and create a protected environment at Concord Security's bustling operations centre!

📌 Operations Centre Control Supervisor (Burnaby)
🏢 Concord Security
📍 Burnaby