Account Manager, Personal Lines (IN OFFICE POSITION) Full-Time | Calgary, Alberta

We are currently seeking an experienced

Personal Lines Account Manager to join a well-established and growing brokerage team in Calgary. This opportunity is ideal for a motivated insurance professional who thrives in a client-focused environment and enjoys managing and growing a book of business.

The Opportunity As a Personal Lines Account Manager, you will be responsible for servicing an existing portfolio of clients while identifying opportunities for cross-selling and recent business development. You will provide expert advice, ensure appropriate coverage solutions, and deliver exceptional client service.

Key Responsibilities

Engage with clients (both verbally and electronically) to assess needs and provide tailored coverage recommendations

Manage and service an existing book of personal lines business

Handle renewals, remarketing, policy changes, and coverage reviews

Cross-sell and identify new business opportunities

Provide support to VIP clients

Respond to client and insurer inquiries in a timely and professional manner

Maintain accurate documentation and records in the brokerage management system

Deliver consistent, high-level customer service

Required Qualifications & Experience

Level 2 Insurance License (Alberta)

Minimum 2 years of Personal Lines experience

Experience with Auto, Home, Boat, Recreational, and Umbrella policies

Strong understanding of coverage placement and remarketing

Assets





RIBO license (or willingness to obtain)

CAIB, CIP, FCIP, or CRM designation

Skills & Competencies

Highly organized with strong attention to detail

Excellent verbal and written communication skills

Comfortable managing multiple priorities independently

Strong business acumen and professional presence

Team-oriented with the ability to collaborate effectively

Intermediate proficiency with Microsoft Office Suite and Applied Epic

Strong attendance record and reliability

What’s Offered

Competitive salary and comprehensive advantages

Professional development and ongoing training opportunities

Team-oriented, team-focused work environment

Paid Parking

Why Join Our Client This is an excellent opportunity to join a stable and growing organization that values collaboration, professionalism, and long-term relationships. Our client offers a supportive work environment with opportunities to grow your career within commercial insurance.

We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.

In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: www.cic.gc.ca

📌 Account Manager, Personal Lines (Winnipeg)
🏢 ecl.vincere.io
📍 Winnipeg