Office of the Registrar

CUPE, Term, Full-time

(September 2026 to June 2027)

Internal applicants from CUPE Local 3799 will be given priority consideration.

Reporting to the Assistant Registrar, with the functional supervision from the Undergraduate Admissions and Articulation Coordinator, the Admissions Assistant plays a key role in facilitating the admission of students to the University. The position will often be the first point of support for applicants during the applicant cycle, working closely and collaboratively with the Admissions Officers.

The Admissions

Assistant will also be responsible for developing content for the website, Customer Relationship Management (CRM) systems, and ongoing maintenance.

Responsibilities

Duties include but are not limited to:

- Responding promptly to a large volume of in-person, written, and verbal enquiries from prospective students, applicants, and recruitment agents regarding admissions activities such as program requirements, documentation requirements, admission statuses, and program start dates;
- Promoting a positive work atmosphere by interacting and communicating in a professional manner that demonstrates mutual respect with students and colleagues
- Preliminary reviewing of applications and determining documentation requirements for each applicant, monitoring readiness for evaluation;
- Data entry activities, which includes tasks such as: entering paper admission applications, high school courses, transfer credits, etc.;
- Authenticating documents and receiving them in Banner, SharePoint/BDM;
- Maintaining student record data in the student information system;
- Supporting the applicant experience by creating content for different mediums (CRM communications, websites);
- Providing training and/or developing documentation;
- Providing functional expertise for user testing for technical project implementations
- Providing backup support, as required, for other duties during peak periods and special projects; and
- Adhering to University and legal requirements regarding the privacy and confidentiality of student information and records.

Qualifications The successful candidate will possess the following:

- A minimum two-year certificate or diploma in a relevant field; and
- A minimum of 2 years’ experience in an administrative or clerical position in a high-volume, customer-oriented organization; preferably in a post-secondary environment.

An equivalent combination of education and experience will be considered.

Relevant equivalent experience must demonstrate:

- Working knowledge of reporting tools, complex relational database applications, and CRM systems;
- Strong work history in a customer service focused environment with multiple stakeholders;
- Demonstrated ability to build and develop relationships;
- Excellent attention to detail while maintaining a big picture perspective;
- Multitasking and working under high pressure with conflicting deadlines and priorities;
- Excellent teamwork skills; and
- An understanding of and commitment to equity, diversity and inclusion principles.

Knowledge, Skills and Abilities The following is considered essential for success in this position:





- Advanced customer service skills including experience working with people from diverse backgrounds;
- Detailed knowledge of post-secondary operations, program offerings, and admission/registration policies and procedures;
- Advanced knowledge of Microsoft Office suite (including Word, Outlook, Teams, Excel and SharePoint);
- Working experience with a complex student information system and other reporting systems such as Banner, ARGOS, EPBC, FAST, TargetX/Salesforce (or another CRM product);
- Strong organizational skills and the ability to analyze, research, and interpret information
- Excellent written and verbal communication skills;
- Ability to work independently and as an active member of an integrated team in a busy and challenging setting with multiple changing deadlines;
- Ability to problem solve, work under pressure, and maintain a high level of accuracy
- Strong understanding, and an ability to effectively demonstrate, cross-cultural communication;
- Ability to exercise tact, discretion, good judgement, and diplomacy;
- Exceptional critical thinking skills with a demonstrated competence in solving problems and anticipating outcomes; and
- Understanding of the Freedom of Information and Protection of Privacy (FIPPA) as it relates to student records, as well as the ethical and confidentiality guidelines of the institution.

Salary

This position has been classified as Grade 7. The annual salary range for this position is $62,644.40 to $65,228.80 and the normal starting salary will be 62,644.40, prorated based on length of the term.

UNBC offers excellent benefit package and, employee training and development opportunities, as well as relocation assistance. For more details please see:

http://www.unbc.ca/human-resources/employee-benefits

Normal hours of work will be 8:30am – 4:30pm, Monday through Friday.

Our Commitment to Diversity and Employment Equity The University of Northern British Columbia is fully committed to creating and maintaining an equitable, diverse, and inclusive environment that is accessible to all. We are devoted to ensuring a welcoming, safe, and inclusive campus free from harassment, bullying, and discrimination. This commitment is woven into our motto and mission.

In the Dakelh language, UNBC’s motto ‘En Cha Huná translates to “they also live” and means respect for all living things. Through the respect for all living things, we are able to grow and learn better together, each bringing our own unique individual differences and contributions to inspire leaders for tomorrow by influencing the world today.

Employment equity requires that we remove barriers and overcome both direct and indirect discrimination. In this way, the pool of excellent candidates increases substantially.



We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C.

Human Rights

Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

About UNBC

Since its founding in 1990, the University of Northern British Columbia (UNBC) has emerged as one of Canada’s best small research-intensive universities, with a passion for teaching, discovery, people, and the North. UNBC’s excellence is derived from community-inspired research, hands-on learning, and alumni who are leading change around the world.

Since time immemorial, Indigenous peoples have walked gently on the diverse traditional territories where the University of Northern British Columbia community is grateful to live, work, learn, and play. We are committed to building and nurturing relationships with Indigenous peoples, we acknowledge their traditional lands, and we thank them for their hospitality. UNBC’s largest campus in Prince George is located on the traditional unceded territory of the Lheidli T’enneh, in the spectacular landscape near the geographic centre of beautiful British Columbia.

UNBC consistently ranks in the top three in its category in the annual Maclean’s university rankings. UNBC also recently placed among the top five per cent of higher education institutions worldwide by the Times Higher Education World University Rankings.

With a diverse student population, the University is friendly, inclusive, and supportive. Prince George is a city of ~80,000 people with impressive cultural, educational, and recreational amenities. For more information about living and working in Prince George, please refer to http://www.unbc.ca/experience and https://moveupprincegeorge.ca. Make your mark with this leading post-secondary institution.

To Apply

Applicants should create an applicant profile and upload and submit a cover letter and resume. This position is part of CUPE Local 3799 and is an on-campus position, based at the Prince George Campus.

The University of Northern British Columbia is committed to employment equity and encourages applications from the four designated groups (women, Indigenous peoples, persons with disabilities, and members of visible minorities) as well as the 2SLGBTQ communities and individuals with intersectional identities.

Persons with disabilities, who anticipate needing accommodation for any part of the application and hiring process, may contact UNBC Health & Wellbeing at [email protected]. Any personal information provided will be maintained in confidence.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. We thank all applicants for their interest in UNBC however, only those applicants selected for further consideration will be contacted.

UNBC does not use artificial intelligence to screen candidate applications.

Applications will be accepted until 4:30 PM on September 25, 2026.

📌 Admissions Assistant (Prince George)
🏢 University of Northern British Columbia
📍 Prince George