Join our cutting-edge SD-WAN and Managed LAN team as an Advanced Network Specialist II, where your technical expertise will shine. Engage in troubleshooting complex network issues to support our enterprise clients effectively. This role demands a skilled individual with a solid foundation in networking, capable of analyzing and resolving incidents in SD-WAN and LAN environments.

Collaborate with cross-functional teams while supporting customer communications and ensuring seamless service transitions. This position is geared towards professionals eager to improve their technical knowledge and work in a cooperative setting. Key Responsibilities:

- Resolve incidents affecting WAN, LAN, and SD-WAN connectivity
- Analyze alarms, logs, and metrics to optimize network performance
- Troubleshoot routing,



overlays, and QoS issues across networks
- Communicate clearly with customers during technical incidents
- Plan and implement impactful network changes and migrations Requirements:
- Degree or diploma related to networking and IT
- Over 3 years of relevant networking experience
- Proficient in IP networking, subnetting, VLANs, and routing
- Hands-on experience with technical incident management
- Strong communication skills for diverse audiences Elevate customer experiences and enhance network reliability through expertise and teamwork.

📌 Advanced Network Specialist Opportunities (Montreal)
🏢 Telus
📍 Montreal