Join the team as a Banquet Captain, providing top-notch customer service at banquet functions. Lead your team, ensuring every detail is perfect for an unforgettable experience. As a vital link in the Food & Beverage department, the Banquet Captain will oversee the execution of banquet functions, ensuring guests receive the highest level of service.

You will coordinate set-ups, maintain service standards, and foster interdepartmental relationships to enhance overall guest experiences. This role will also require participation in company training and adherence to health and safety guidelines. Key Responsibilities:

- Facilitate set-up and tear-down of banquet areas
- Develop relationships with departments for service excellence
- Uphold food and beverage service standards
- Attend meetings and contribute insights
- Address customer concerns courteously and effectively Requirements:
- Robust commitment to customer service
- Experience in banquet service is preferred
- Ability to multitask in a high-pressure environment
- Strong physical condition for task requirements
- Smart Serve certification and WHMIS training Showcase your leadership and customer service skills as you support memorable banquet services!

📌 Banquet Captain – Customer Service Expert (Ottawa)
🏢 InnVest Hotels
📍 Ottawa