Our Client, a Commercial Banking company, is looking for a Business Analyst – Intermediate for their Toronto, ON / Hybrid location.

Responsibilities:

- Works with key stakeholders within all business functions to align technology solutions with business strategies

- Gathers requirements from business units and translates those to programmers and developers

- Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation

- Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities

- Supports one or more highly complex business processes

- Works on multiple projects as a project team member

- Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs

Requirements:

- Bachelor's degree in a business or technical field such as computer science, computer engineering or related field required.

- MBA or other related advanced degree preferred

- 5-7 years experience required

- Ability to create business solutions that increase competitive advantage

- Ability to exercise good judgment in selecting methods and techniques for obtaining solutions

- Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines

- Ability to solve technical problems/ processes and understand complex details

- Ability to increase operating efficiency with produce high quality technical solutions




- A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level

- Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions

- Must Have Requirement:

- Understanding of Agile and Waterfall methodologies

- Experience leading stakeholder discussions and facilitating working sessions with cross-functional stakeholders to elicit user stories

- Strong documentation skills

- Experience with Confluence and Jira

- Proficiency with MS Office suite

- Experience documenting user stories and participating in Agile ceremonies

- Experience supporting QA and UAT

- Banking or insurance industry experience

- Strong written and verbal communication; ability to manage difficult stakeholders

- Nice to Have:

- Experience with Third-party management lifecycle, including sourcing, contracting, finance, and supplier management, procurement system implementations

- Advanced degree (MBA or similar)

- Client experience

- Soft Skills:

- Excellent communication and stakeholder management skills.

- Strong storyteller, able to effectively connect insights from working sessions to senior leadership audiences.

- Skilled at navigating difficult conversations, managing challenging situations, and minimizing conflict while maintaining positive relationships.

Why Should You Apply?

- Health Advantages

- Referral Program

- Excellent growth and advancement opportunities

📌 Business Analyst – Intermediate (Toronto)
🏢 Iconma Portal
📍 Toronto