Duties & Responsibilities:

- Gain an understanding of business problems through data analysis and combine with business subject expertise to identify meaningful insights that inform business decisions and actions.

- Work closely with senior staff in the use of statistical analysis, predictive models, and root cause analysis to track trends, explore possible performance improvement opportunities and develop performance dashboards.

- Creation of queries, reporting and dashboards that provide meaningful business insights to clients.

MUST HAVE qualifications

- Robust analytical skills with experience in relevant technical tools, such as SQL, Power BI, Databricks, Tableau, SPSS, Excel, etc.





- Related university degree and three years’ experience OR five years of previous field or work management operations experience, OR equivalent mix of formal education and experience

- Excellent communication, issue/problem resolution, presentation and analytical skills.

- Ability to establish and maintain good client and vendor relationships.

NICE TO HAVE qualifications

- Experience with Operations, Customer Care and/or Engineering and Asset Management.

- Broad understanding of EGD’s Work Management and Asset systems and business processes.

- SixSigma certification is an asset.

📌 Business Analyst (North York)
🏢 Manpower
📍 North York