Elevate client satisfaction as a Client Services Manager at Medgate in Toronto. Empower clients in various industries with advanced Occupational Health and Safety software solutions while driving project success. Medgate is seeking a Client Services Manager to act as the primary liaison for their valued clients.
This role requires defining client needs, overseeing software implementations, and ensuring a seamless experience. The ideal candidate will bring a background in Occupational Health and Safety along with robust interpersonal skills necessary for training and mentoring. Key Responsibilities:
- Serve as the main contact for client relationship management
- Document and validate client user requirements and changes
- Consult on software technology implementation and configuration
- Deliver tailored training sessions for end-users
- Support pre-sales activities with product demonstrations Requirements:
- University degree in Health Care or related field
- Experience in Occupational Health and Safety
- Knowledge of project management methodologies
- Strong organizational and communication skills
- Ability to travel up to 50% Harness your skills in client engagement and software implementation at Medgate.
📌 Client Services Manager at Medgate (Toronto)
🏢 Ross
📍 Toronto
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