Elevate your career with Alberta Energy Regulator as a Customer Experience Representative. This full-time role spans diverse responsibilities across multiple AER office locations.

The Alberta Energy

Regulator is seeking a Customer Experience Representative to enhance service quality. This full time position calls for strong analytical skills and the ability to engage professionally with diverse stakeholders.

Your role will be central in supporting the efficient development of Alberta’s energy resources, ensuring compliance and sustainability. Key Responsibilities:

- Provide expert support in customer inquiries and feedback
- Collaborate with multi-disciplinary teams for project success
- Conduct compliance reviews and quality assurance checks
- Monitor and report on customer service metrics
- Facilitate communication between departments and clients Requirements:
- Bachelor’s degree in relevant fields
- 7+ years’ experience in customer service roles
- Strong knowledge of industry regulations and practices
- Excellent communication skills, both written and verbal
- Ability to work independently and manage priorities Utilize your skills in customer service and compliance to make a significant impact at AER.

📌 Customer Experience Representative at AER (Medicine Hat)
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📍 Medicine Hat