Join FedEx as a Customer Engagement Specialist, focusing on providing essential customer support and promoting services. This role requires excellent communication and problem-solving skills in a fast-paced environment. FedEx seeks professionals to fill Customer Representative roles dedicated to customer interface and administrative duties.

The purpose is to ensure operational efficiency and promote sales while delivering exceptional service. Candidates that thrive in high-stress situations with effective negotiation skills will excel in this position. Key Responsibilities:

- Assist customers with precise information and queries
- Conduct necessary administrative tasks for efficiency
- Drive sales initiatives and explore incremental revenue
- Successfully handle packages up to 150 lbs
- Complete all required training and testing Requirements:
- High school diploma or equivalent; college preferred
- Knowledge of Canadian Customs and FedEx services
- Ability to lift 70 lbs and operate within a PC environment
- Strong analytical skills for problem-solving
- Must be adaptable to work five days weekly Utilize your skills to enhance customer experiences with FedEx.

📌 Customer Engagement Specialist at FedEx (Montreal)
🏢 FedEx Group
📍 Montreal