Support diverse customer needs at MCI in Sydney, NS, as a Customer Service Agent. Experience growth while providing top-notch service across various projects.

Join MCI, an cutting-edge leader in customer experience, as a Customer Service Agent. Your role will involve handling inbound and outbound communications, assisting customers with inquiries, and promoting new solutions. We emphasize a supportive environment that allows for ongoing learning and opportunities for advancement.

Key Responsibilities: • Manage inbound and outbound calls courteously • Ensure effective problem-solving for customer issues • Research and update necessary systems for accurate claims • Document customer interactions clearly and accurately • Attend training and meetings regularly to maintain knowledge

Requirements: • High school diploma or equivalent is required • Strong written and verbal skills are essential • Basic Microsoft Office knowledge is necessary • Must type at least 20 words per minute • Minimum age of 18 is required

Deliver unparalleled customer service and develop your skills at MCI in Sydney, NS, by becoming a vital part of our team.

📌 Customer Service Role at MCI Sydney (Winnipeg)
🏢 MCI
📍 Winnipeg