Looking for a motivated and experienced Practice Manager to oversee daily operations, support team performance, and ensure an exceptional patient experience. This leadership role is ideal for someone who thrives in a fast-paced dental setting and is passionate about operational excellence.

Key Responsibilities

- Run daily operations
- Hire, train, and support team members aligned with our vision and standards
- Lead team meetings and daily morning huddles
- Conduct and ensure completion of annual performance reviews
- Create and manage team schedules to optimize productivity and patient flow
- Achieve production targets aligned with monthly and annual budgets
- Monitor staff attendance, vacation scheduling, and daily operations
- Oversee patient scheduling and minimize gaps in appointments
- Manage accounts receivable, patient payment plans, and collections
- Process insurance claims and predeterminations
- Prepare weekly and monthly operational reports for senior management
- Maintain office organization, supplies, and administrative systems
- Address concerns promptly with balanced, solution-oriented approaches
- Improve clinic profitability through efficient scheduling and cost management

Qualifications
- Minimum 2–4 years of dental office management experience (required)
- Strong leadership, organizational, and team management skills
- Excellent communication and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Experience with dental practice management software ( Dentrix)



required

What We Offer
- Competitive salary with bonus structure
- Company events
- On-site parking
- Flexible and supportive work environment
- Ongoing training and professional development
- Opportunity to work across multiple locations
- Collaborative, team-oriented workplace

Work Conditions
- Fast-paced dental clinic setting
- In-person role requiring regular interaction with patients and staff
- Standard business hours with occasional flexibility required

Transparency Statement

This posting is for a current job vacancy and are actively seeking to fill this position.

We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of the recruitment and hiring process. All applications are reviewed by our management team.

Equity & Accessibility

We are a equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applications from all qualified candidates, including those with disabilities.

Accommodations are available upon request for candidates participating in all aspects of the recruitment process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Job Types: Full-time, Permanent

Pay: From $70,000.00 per year

Benefits

- Company events
- On-site parking
- Paid time off

Experience:
- Managing dental office: 5 years (required)
- Dentrix: 3 years (required)
- Dental office management: 4 years (required)

Work Location: In person

📌 Dental Office Manager (Niagara Falls)
🏢 Monarch Dentistry
📍 Niagara Falls