Elevate your career as the Digital Platforms Operations Manager with CGIC. Ensure the stability and continuous improvement of a robust digital ecosystem in a hybrid setting.

This Senior Manager role focuses on enhancing the operational performance of crucial platforms like cooperators.ca and Online Services. You will lead a talented cross-functional team, driving incident response initiatives and aligning enhancements with organizational priorities. Your expertise in digital platforms and operational management will directly influence client experiences and satisfaction.

Key Responsibilities:



• Manage operational health and performance across digital platforms • Lead software patching and vulnerability management • Collaborate with stakeholders for timely backlog delivery • Ensure rapid incident response for customer-facing applications • Drive improvement in incident management strategies

Requirements: • 7-10 years of digital platform management experience • In-depth knowledge of ITIL practices • Relevant post-secondary diploma in IT/Computer Science • Solid leadership capabilities in digital operations • Experience with content management systems is a plus

Become a key player in CGIC’s digital transformation journey and enhance the client experience significantly.

📌 Digital Platforms Operations Manager at CGIC (Winnipeg)
🏢 Co-operators
📍 Winnipeg