Description The Opportunity

Are you passionate about delivering exceptional dining experiences and creating memorable moments for seniors? As a Dining Room Supervisor at Chartwell, you’ll lead a dynamic team to ensure our residents and guests enjoy warm, welcoming, and outstanding meal services.

What You’ll Do

- Lead and maintain exceptional dining experiences aligned with Chartwell’s Brand Hospitality Standards

- Hire, train, schedule, and inspire dining staff to deliver excellent service

- Ensure safe food handling, regulatory compliance, and company quality standards

- Collaborate with Food Services and kitchen teams to meet dietary needs and preferences

- Address resident and family concerns promptly to enhance satisfaction

- Support special events and manage dining operations within budget as part of the leadership team

What You’ll Bring

- Minimum two years' experience in a supervisory role within the hospitality, retirement, or healthcare sectors

- Completion of secondary school education or equivalent; current First Aid and CPR certificates required

- Strong leadership and team management capabilities





- Excellent communication and customer service skills

- Well-organized with a focus on delivering quality experiences

- Ability to handle multiple priorities in a fast-paced setting

- Computer literacy, including proficiency in Microsoft Word and Excel

- Valid provincial alcohol service and food safety certifications (or equivalent) required

What We Offer

- A safe, inclusive workplace where you’re supported and appreciated

- Competitive compensation and benefits

- Opportunities for leadership development and career growth
- A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

- Flexibility to work varied shifts, including some evenings and weekends

- Ability to stand for extended periods and respond to emergency situations

- Comfort using AI and other digital platform systems and tools to support daily work

- Clear Criminal Background Check, VSS and TB Test where required

📌 Dining Room Supervisor (Ottawa)
🏢 Chartwell
📍 Ottawa