Tow Truck Dispatchers coordinate roadside assistance, manage logistics for vehicle recovery, and ensure prompt, efficient service. Responsibilities include receiving emergency calls, dispatching tow trucks, and tracking job progress.

Responsibilities:

- Answering incoming calls and responding to customer inquiries and requests for tow truck services
- Dispatching tow trucks to the appropriate location based on the type of service needed and the availability of drivers
- Communicating with tow truck drivers to provide updates on job assignments and changes to the schedule
- Monitoring tow truck activity to ensure that all jobs are completed in a timely and efficient manner
- Recording and maintaining accurate records of all job assignments and customer interactions
- Coordinating with other departments to ensure that customer needs are met and service levels are maintained
- Ensuring compliance with all safety regulations and protocols
- Performing other duties as assigned by management

Requirements

-Must speak, read, write fluent English

-Basic computer skills

Pay: $19.00-$20.50 per hour

Expected hours: 40.0 – 50.0 per week

Benefits

- Casual dress
- Adaptable schedule
- On-site parking

Work Location: In person

📌 Dispatcher/Customer Service (Etobicoke)
🏢 Bill u0026 Son Towing
📍 Etobicoke