Transform the customer experience as the Manager of Professional Services with SpaSoft, a leader in spa management solutions. Lead enterprise onboarding projects and drive innovative delivery strategies.

Reporting directly to the SpaSoft President, this management role oversees the end-to-end onboarding experience, focusing on scalability and efficiency. You will lead a dynamic team while engaging in complex enterprise deployments. Your strategic insights will refine workflows and enhance customer satisfaction.

Key Responsibilities:



• Own the Professional Services delivery across multiple projects • Lead complex onboarding initiatives with diverse stakeholders • Drive predictable performance against financial and operational goals • Identify automation opportunities in onboarding workflows • Collaborate with Development to ensure smooth feature delivery

Requirements: • Hands-on experience leading Professional Services teams • Proven success in managing enterprise-level projects • Familiarity with cloud-hosted software environments • High proficiency in leveraging AI for improved processes • Solid communication skills for engaging stakeholders

Elevate customer onboarding and delivery through strategic leadership and innovation at SpaSoft. #J-18808-Ljbffr

📌 Manager of Professional Services at SpaSoft (Winnipeg)
🏢 EWS Group
📍 Winnipeg