Join Indigo as the Customer Experience Manager in the Edmonton area, where leadership meets innovation. Drive store performance, foster a high-engagement culture, and ensure exceptional customer interactions. This full-time position focuses on overseeing omni-business results while enhancing customer experiences.

You'll be responsible for motivating a team to deeply understand customer needs and connect them with Indigo’s offerings. Continuous improvement through data analysis is key, as is the commitment to a supportive workplace encouraging growth and development. Key Responsibilities:

- Lead the team in providing tailored customer service
- Develop actionable plans to improve sales performance
- Advocate for a technology-driven shopping experience
- Organize events and local community initiatives
- Ensure health and safety compliance in the store Requirements:
- 2-3 years in retail management
- Ability to inspire and develop team members
- Flexibility to work evenings and weekends
- Must be able to lift medium to large items
- College degree or relevant experience is a plus Leverage your skills in customer engagement and team management to create joy in every shopping experience at Indigo.

📌 Edmonton's Customer Experience Leader
🏢 Indigo
📍 Edmonton