Elevate your career as an Electrical/Mechanical Support Specialist, providing vital technical support in resolving equipment issues. This full time position focuses on industrial equipment and remote customer assistance. As a key member of the team, you'll deliver quick solutions for loading dock systems, working closely with Engineering and Quality departments to improve service.

Your strong troubleshooting abilities and knowledge of control systems will empower customers and field technicians in diagnostics. Excellent communication skills are essential as you explain complex concepts clearly. Key Responsibilities:

- Assist customers via phone and email channels
- Resolve hydraulic and mechanical system problems




- Collaborate on complex technical issues with various teams
- Document troubleshooting activities in the CRM system
- Support warranty claims and investigations Requirements:
- Electrical Engineering Technician or similar qualification
- Experience with loading dock or industrial machinery
- Strong diagnostic, analytical, and troubleshooting skills
- Familiarity with CRM and technical support tools
- Ability to manage priorities effectively Your contributions will enhance product performance and customer satisfaction in the industrial equipment sector.

📌 Electrical/Mechanical Support Specialist (Mississauga)
🏢 Engineering Search Firm
📍 Mississauga