Elevate client experiences as a Client Service Representative at Federated Insurance. Work flexibly in a hybrid mode while managing inquiries and supporting our sales agents.
As a crucial member of the Federated team, you'll be responsible for providing outstanding service to our clients and internal partners. This role requires at least 2 years of experience in insurance or customer service, strong communication skills, and the ability to juggle multiple tasks effectively in a dynamic environment.
Key Responsibilities:
• Manage phone interactions and deliver superb client service
• Clearly communicate with both clients and coworkers
• Efficiently multitask across various systems and responsibilities
• Keep organized in a quick-paced office
• Adapt promptly to shifting priorities and deadlines
Requirements:
• Current OTL or Level 1 RIBO license required
• Minimum 2 years in customer service or insurance
• Strong communication skills essential
• Competency in Microsoft Office necessary
• Cooperative and team-first attitude
Bring your customer service skills to the forefront with Federated Insurance as a dedicated Client Service Representative.
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📌 Client Service Representative Contract Position (Mississauga)
🏢 Kibbi Technologies
📍 Mississauga