Join our hotel group as a Front Desk Guest Services Manager, focusing on excellent hospitality and proactive revenue management. You'll ensure a motivated and knowledgeable team.

In this pivotal role, you will supervise all aspects of guest services and revenue management, maintaining high standards of hospitality. You need to be a collaborative leader who is passionate about team development and guest experience. This position requires you to effectively manage team workflows and resolve guest issues, ensuring satisfaction and loyalty.

Key Responsibilities: • Greet guests with professionalism and warmth • Oversee shift processes and team adherence to SOPs • Handle guest requests and follow up on satisfaction • Prepare and manage revenue forecasts and reports • Train and develop staff while promoting a positive culture

Requirements: • Experience in hotel front office management • Robust coaching and leadership abilities • Excellent verbal and written communication skills • Familiarity with hotel management systems • Skills in multitasking with calmness under pressure

Drive guest satisfaction and service excellence as our Guest Services Manager.

📌 Front Desk Guest Services Leadership Role (Winnipeg)
🏢 Days Hospitality
📍 Winnipeg