Join Coast Capital in Shelbourne as a Full-Time Member Services Agent where you’ll support members with valuable financial insights and exceptional customer care. You will embody our commitment to building a better future together with proactive engagement. This position emphasizes the importance of connecting with members and ensuring their financial well-being.

Responsibilities include acting as the first point of contact, resolving queries, and fostering a supportive setting. You will utilize strong communication and empathy to educate members on various banking channels, driving positive outcomes. Key Responsibilities:

- Serve as the initial contact for member inquiries
- Educate members on financial products and services




- Take ownership in identifying and resolving banking issues
- Collaborate with colleagues to enhance member experiences
- Stay vigilant in detecting potential fraudulent activities Requirements:
- Excellent verbal communication skills in English
- Strong empathy and understanding of member needs
- Initiative in resolving challenges
- Adaptability to changing circumstances
- Positive approach with a focus on inclusion Support members through dedicated service and effective financial guidance at Coast Capital.

📌 Full-Time Member Services Agent at Coast Capital (Victoria)
🏢 Coast Capital Savings
📍 Victoria