The salary range for this position is $48,000 - $50,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role.

We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role.

Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

Reporting to the Regina Workplace Lead, the Guest Services & Reception Coordinator serves as the face of the Regina office, creating a welcoming, professional, and service-focused experience for employees, clients, executives, guests, and vendors.

This full-time position is responsible for reception operations, guest services, meeting and event support, workplace coordination, and maintaining an exceptional office experience.

As a Guest Services & Reception Coordinator, you will:

- Deliver exceptional guest service and create a seamless arrival experience for employees, clients, and visitors.
- Welcome and register guests, notify hosts of arrivals, provide directions, and respond to workplace inquiries.
- Manage incoming calls, shared inboxes and calendars, workplace requests, and daily reception activities.
- Provide information about office services,



building amenities, local transportation, restaurants, and nearby points of interest.
- Maintain a clean, organized, and client-ready reception area, meeting rooms, workspaces, and hospitality spaces.
- Coordinate meeting room readiness, room set-ups, catering arrangements, name tags, visitor requirements, and front-of-house event support.
- Assist employees with workspace reservations, office resources, and the effective use of shared spaces.
- Anticipate guest and employee needs while proactively resolving service issues in a skilled manner.
- Collaborate with Workplace Services, Facilities, Security, Technology Support, Executive Assistants, and third-party vendors.
- Monitor and replenish workplace supplies and consumables.
- Support building security, emergency preparedness, health and safety initiatives, and business continuity procedures.
- Provide support to other Regina office locations as required.

The ideal candidate will have:

- Experience in reception, guest services, hospitality, concierge services, corporate front desk operations, customer service, or office administration.
- Outstanding verbal and written communication skills, professional presence, discretion, and a strong customer-service mindset.
- The ability to effectively prioritize tasks, manage competing demands, and remain calm in a fast-paced workplace.
- Proficiency with Microsoft Office applications and the ability to quickly learn workplace management systems, reservation platforms, and office technologies.
- Experience supporting meetings, events, catering services, executive visitors, or corporate hospitality programs considered an asset.
- Occasional lifting and moving of workplace supplies, materials and catering items weighing up to 40 lbs.

📌 Guest Experience & Reception Coordinator (Regina)
🏢 Compass Group
📍 Regina