Start your career with CMC Hotels as a Guest Service Representative, providing top-notch check-in/check-out services in a dynamic hotel environment. This role emphasizes guest interaction, hotel knowledge, and aligning with brand standards. As a Guest Service Representative, you will interface with hotel management and staff to understand daily operations better.

Your focus will be on delivering exceptional customer service while becoming familiar with hotel policies and offerings. You will also assist in achieving goals related to customer service and brand recognition. Key Responsibilities:

- Provide efficient check-in/check-out services for guests
- Update and communicate hotel activities with staff
- Share information regarding hotel amenities and services
- Assist in meeting brand standard customer service goals
- Engage in ongoing employee training initiatives Requirements:
- Previous experience at Hyatt Hotels is preferred
- Self-motivated with the ability to work independently
- Solid work ethic and commitment to success
- Basic accounting and math skills required
- Excellent customer service and communication skills Excel in guest relations and contribute to CMC Hotels' success in this vital role.

📌 Guest Service Representative at CMC Hotels (Raleigh)
🏢 CMC Hotels
📍 Raleigh