Join our team as a Systems Administrator specializing in audio-visual technologies and ITIL frameworks. This role involves managing user experience through effective troubleshooting and documentation.

The ideal candidate will have at least two years of experience with audio-visual hardware, incident management, and reporting. You will play a pivotal role in supporting video conferencing setups while liaising with third-party vendors. Excellent communication skills are required to guide non-technical users and ensure a seamless experience.

Key Responsibilities: • Troubleshoot AV and video conferencing systems • Maintain user manuals and process improvements • Support legal counsel and users in application setups • Coordinate with vendors for repairs and upgrades • Update inventory data and dashboards in CMDB

Requirements: • Minimum 2 years of AV systems experience • Solid understanding of ITIL processes • Familiarity with video conferencing platforms • Clear verbal and written communication skills • Experience in documentation and reporting

Leverage your analytical skills to enhance user experience in audio-visual technology. #J-18808-Ljbffr

📌 ITIL Systems Administrator for AV Solutions (Winnipeg)
🏢 Maarut
📍 Winnipeg