Job ID 78618 Job Title Hospitality Associate (La Piazza) Regular/Temporary Regular Location Central Campus Open Date 2026/09/17 Job Type Seasonal (Non-Eligible) Close Date 2026/09/23 Employee Group SEIU Hospitality Favorite Job Department Hospitality Operations Full/Part Time Part time Job Code 010274 Existing Vacancy Yes - Newly Created Position Target Number of Openings 1 Hours per Week 24

Position: Hospitality Associate

Employment Status: Seasonal Part-Time (minimum 24 hours per week, up to 39.5 hours per week)

Hourly Wage Rate: $23.26 per hour

Anticipated Normal Work Schedule

Monday to Thursday: 5:00 p.m. to 10:30 p.m.

Friday: 5:00 p.m. to 9:00 p.m.

Note: This schedule is subject to change. The incumbent may be required to work weekends and evening hours. The schedule may also require a one-hour unpaid meal break depending on operational needs.

Summary

As a Hospitality Associate, you will represent McMaster University Hospitality Services and be responsible for supporting food production, customer service, and operational activities.

Key Responsibilities

- Represent McMaster University Hospitality Services in a professional manner.
- Demonstrate proficiency in knife handling; a knife skills test may be required.
- Perform daily setup and production activities for La Piazza, including preparation of salads, vegetables, fruit, sandwiches, and other products as required.
- Maintain predetermined production levels.
- Communicate effectively with customers and co-workers in a friendly and courteous manner.
- Maintain sanitation, health, and safety standards in work areas, including scheduled equipment and unit cleaning.
- Ensure all products are stored, retrieved, and stocked appropriately and that stock rotation procedures (FIFO) are followed.
- Perform all duties of any job classification at the same or lower level, as required to support customer service operations.
- Lift up to 50 pounds on a consistent basis.




- Work effectively both independently and as part of a team.
- Organize and coordinate work efficiently with minimal supervision.
- Perform effectively under pressure.
- Multitask with efficiency and accuracy in a fast-paced environment.
- Carry out other duties as assigned by the supervisor.
- Refer to the Hospitality Associate for additional details.

Education and Experience Requirements

- Previous experience in a high-volume production environment is required.
- Solid communication, reading, writing, and English language skills are required.

Application Information

Email: [email protected]

In Person:

Hospitality Services

Main Office, Commons Building, Room 116

Office Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

(Closed from noon to 1:00 p.m.)

How To Apply To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion,



who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ .

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

- Human Resources Service Centre at (phone hidden) ext. 222-HR (22247), or
- Faculty of Health Sciences HR Office at ext. 22207, or
- School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews.

If you have any questions as you move through the hiring process, please reach out to [email protected] or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.

📌 Hospitality Associate (La Piazza) (Canada)
🏢 McMaster University
📍 Canada